To review your previous orders, log into your account and click "My Account" on the top right side of the page. On the My Account page, click "Order History" to view all of your past orders, including the items ordered, the date, the amount, and the current status of the order. Click on the linked order number under "Order #" to view the receipt with order details.
The order status codes are defined as follows:
- Shipped - Your order has been fully processed and is en route to you.
- Processing - Your order is currently being packaged and prepared for shipment.
- Preorder - Your order contains items that have not been released yet. Orders with pre-order items will be held until all pre-order items on the order are released.
- Ready to mail/paid - We have received your order and will be shipping it soon.
- Waiting for payment from customer - Items have been reserved and are awaiting payment. Orders will be held for 10 days pending payment, before being canceled.
- Waiting for customer communication - We are awaiting a response from you before completing the order.
- Waiting for item(s) to arrive - We are awaiting your special or pre-ordered products.
- Waiting to charge credit card - You have an order on hold to charge at a certain date.
- Canceled - The order has been canceled.
- Incomplete - The order was placed but the checkout process was not completed.